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Work Injuries

Work Injury Services

At Classic Way Family Practice, we understand that workplace injuries can be stressful and disruptive to both employees and employers.

That’s why we offer specialized work injury services designed to ensure a smooth recovery process and a prompt return to work.

Expert Care by Highly Trained Doctors

Our team of doctors is highly trained in handling work-related injuries, with extensive experience in occupational health.

They are dedicated to providing thorough assessments, accurate diagnoses, and effective treatment plans tailored to each patient’s needs.

With a strong focus on evidence-based care, our medical professionals ensure that injured workers receive the highest quality of treatment.

Collaboration with Allied Health Professionals

At Classic Way Family Practice, we believe in a holistic approach to workplace injury management. Our doctors work closely with a network of allied health professionals, including physiotherapists, occupational therapists, and psychologists, to facilitate a comprehensive rehabilitation process.

This collaboration ensures that every aspect of the injury is addressed, helping patients regain their health and functionality as quickly as possible.

Seamless Return-to-Work Plans

Our team works proactively with employers, insurers, and rehabilitation providers to create personalized return-to-work plans.

These plans are designed to balance recovery with a safe transition back into the workforce, minimizing downtime and reducing the risk of reinjury.

A patient with a knee brace is learning to walk with crutches under the supervision of a therapist, focusing on recovery and return to work.

Two hands clasped in a circle, symbolizing unity and support.

Why Choose Classic Way Family Practice?

Skilled and trained doctors with expertise in work injury management
Strong partnerships with allied health professionals to provide integrated care
Comprehensive treatment plans tailored to individual recovery needs
Effective communication with employers and insurers for seamless case management
Commitment to patient well-being and a speedy return to work

If you or a team member has suffered a workplace injury, trust Classic Way Family Practice to provide exceptional care and support throughout the recovery process.

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If you’re a worker

If you've sustained a work-related injury in Queensland, it's important to understand the process for lodging a workers' compensation claim.

Here's a step-by-step guide to assist you:

A man is signing a document while a woman looks on, with another person indicating where to sign, perhaps in relation to a work injury claim process.

A doctor is shown providing care and consultation to a patient, possibly discussing a work-related injury and the need for a Work Capacity Certificate.

Seek Medical Attention

As soon as possible after the injury, consult a doctor to assess your condition.

Request a Work Capacity Certificate during this visit, as it's a mandatory document for your claim.

Notify Your Employer

Inform your employer about the injury promptly. This notification can be verbal or written, but documenting it in writing is advisable for record-keeping purposes.

A doctor seems to be helping a patient understand or complete paperwork, likely related to a work injury claim.

Smiling Black female doctor in white coat reviews clipboard with mature white woman in a medical office.

Lodge Your Claim

You have several options to submit your workers' compensation claim:

Online Submission: The quickest method is to complete and submit the claim form online.
worksafe.qld.gov.au
Phone Submission: Call WorkCover Queensland at 1300 362 128 for assistance in lodging your claim over the phone.
worksafe.qld.gov.au
Mail Submission: Download and complete the claim form, then mail it to GPO Box 2459, Brisbane QLD 4001.
worksafe.qld.gov.au

Ensure you lodge your claim within six months of the injury or from when you became aware of the injury. Delays beyond this period may affect your eligibility.

Await Claim Decision

WorkCover Queensland aims to decide on claims within 20 business days, provided all necessary information is available. They will contact you if additional details are required or if there are delays.

worksafe.qld.gov.au

A doctor and patient are shaking hands, perhaps signifying agreement or a positive outcome related to a medical claim

A man appears to be looking at his laptop screen and discussing something, perhaps checking the status of his workers' compensation claim using an app.

Utilize the Worker Assist App

To monitor your claim's progress conveniently, download WorkCover Queensland's Worker Assist app. This secure platform allows you to:

Track your claim status
Upload necessary documents
View upcoming compensation payments
Communicate directly with your claims advisor

The app is available for both Android and iOS devices.

If you’re an employer

Make contact with your worker as early as possible after the injury.
Let WorkCover know the injury has happened. If you are self-insured, you need to let your insurer know. Find out why you need to do this.
lodge your report within 8 business days of becoming aware of the injury or of WorkCover requesting the information from you. More information on how to report an injury can be found on the make a claim page.
start planning your worker’s return to work with them.
You'll need to report the injury to WorkCover even if your worker doesn’t make a claim and even if you don’t agree it may be eligible for compensation

Additional Resources

For comprehensive information on the claims process, visit WorkSafe Queensland's official website.

worksafe.qld.gov.au

If you require assistance in a language other than English, call 1800 512 451 to access interpreter services.

worksafe.qld.gov.au

By following these steps and utilizing the available resources, you can navigate the workers' compensation claim process in Queensland more effectively.