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Work Injuries
Work Injury Services
At Classic Way Family Practice, we provide comprehensive work injury management and rehabilitation services to help employees recover safely and return to work quickly. Our experienced GPs and nursing team offer thorough assessments, treatment plans, and ongoing support tailored to each patient’s needs. With a focus on effective communication between patients, employers, and insurers, we ensure a smooth recovery process and continuity of care — right here in Burleigh Waters, Gold Coast.
Expert Care by Highly Trained Doctors
At Classic Way Family Practice, our doctors are highly skilled in managing workplace and occupational injuries, bringing years of expertise in occupational health and rehabilitation. They provide detailed assessments, accurate diagnoses, and personalized treatment plans to support every stage of recovery. With a strong focus on evidence-based medical care, our team ensures injured workers receive the highest standard of treatment and a safe, timely return to work — right here in Burleigh Waters, Gold Coast.
Collaboration with Allied Health Professionals
At Classic Way Family Practice, we take a holistic and coordinated approach to managing workplace injuries. Our experienced doctors collaborate closely with a trusted network of physiotherapists, occupational therapists, and psychologists to deliver a comprehensive rehabilitation program. This multidisciplinary care ensures that both the physical and emotional aspects of recovery are addressed, enabling patients to restore their health, mobility, and confidence as efficiently as possible.
Seamless Return-to-Work Plans
At Classic Way Family Practice, our team works closely with employers, insurers, and rehabilitation providers to develop personalized return-to-work programs that support both safety and recovery. Each plan is tailored to the patient’s condition and workplace requirements, ensuring a smooth, gradual transition back to employment. By focusing on effective communication and proactive management, we help minimize downtime and reduce the risk of reinjury or relapse, promoting long-term wellbeing and productivity.
Why Choose Classic Way Family Practice?
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Skilled and trained doctors with expertise in work injury management
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Strong partnerships with allied health professionals to provide integrated care
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Comprehensive treatment plans tailored to individual recovery needs
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Effective communication with employers and insurers for seamless case management
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Commitment to patient well-being and a speedy return to work
If you or a team member has suffered a workplace injury, trust Classic Way Family Practice to provide exceptional care and support throughout the recovery process.
Contact us today to schedule an appointment and let our expert team guide you towards a full recovery.
If you’re a worker
If you've sustained a work-related injury in Queensland, it's important to understand the process for lodging a workers' compensation claim.
Here's a step-by-step guide to assist you:
Seek Medical Attention
As soon as possible after the injury, consult a doctor to assess your condition.
Request a Work Capacity Certificate during this visit, as it's a mandatory document for your claim.
Notify Your Employer
Inform your employer about the injury promptly. This notification can be verbal or written, but documenting it in writing is advisable for record-keeping purposes.
Lodge Your Claim
You have several options to submit your workers' compensation claim:
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Online Submission: The quickest method is to complete and submit the claim form online.
worksafe.qld.gov.au -
Phone Submission: Call WorkCover Queensland at 1300 362 128 for assistance in lodging your claim over the phone.
worksafe.qld.gov.au -
Mail Submission: Download and complete the claim form, then mail it to GPO Box 2459, Brisbane QLD 4001.
worksafe.qld.gov.au
Ensure you lodge your claim within six months of the injury or from when you became aware of the injury. Delays beyond this period may affect your eligibility.
Await Claim Decision
WorkCover Queensland aims to decide on claims within 20 business days, provided all necessary information is available. They will contact you if additional details are required or if there are delays.
Utilize the Worker Assist App
To monitor your claim's progress conveniently, download WorkCover Queensland's Worker Assist app. This secure platform allows you to:
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Track your claim status
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Upload necessary documents
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View upcoming compensation payments
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Communicate directly with your claims advisor
The app is available for both Android and iOS devices. Click the link for downloading the app
If you’re an employer
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Make contact with your worker as early as possible after the injury.
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Let WorkCover know the injury has happened. If you are self-insured, you need to let your insurer know. Find out why you need to do this.
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lodge your report within 8 business days of becoming aware of the injury or of WorkCover requesting the information from you. More information on how to report an injury can be found on the make a claim page.
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start planning your worker’s return to work with them.
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You'll need to report the injury to WorkCover even if your worker doesn’t make a claim and even if you don’t agree it may be eligible for compensation
Additional Resources
For first steps after injury or illness --
For Return to work guidance -
By following these steps and utilizing the available resources, you can navigate the workers' compensation claim process in Queensland more effectively.
If you have any further questions, you can call Work cover Queensland on 1300 362 128